Bridging the Conceptual Linkage with Perceived Organizational Support and Work Engagement: Procedural Justice to Spur on Job Performance
Authors
ZUNNOORAIN KHAN, FUWAD BASHIR and SHAZIA PERVEEN
Abstract
The purpose of this study was to investigate the role of procedural justice and its effects on job performance. Perceived organizational support was taken as moderating between procedural justice, affective organizational commitment and work engagement. Affective organizational commitment and work engagement was mediating between procedural justice and job performance. For this study, a crosssectional research design was adopted. 200 sample have taken from Khyber teaching hospital in Pakistan and answered a self-administrated questionnaire. SPSS was used to examine data. Data were examined using regression and correlation analysis. According to the findings, procedural justice has a big impact on how well people do their jobs. However, the major association between procedural fairness and job performance was not moderated by affective organizational commitment or work engagement. The association between procedural justice and its effects on organizational commitment and job engagement was moderated by perceived organizational support. Hospital employees’ performance can improve through perceived organizational support. This study confirmed that 72% indirect effect transmitted through procedural justice. To ensure quality health care, work engagement remains important for job performance.
Keywords: Procedural justice, Perceived Organizational Support, Work Engagement, Job Performance.